The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
We'd love to chat with you about custom orders! We're happy to listen to your ideas and then work together to create something you'll cherish for years. Just send us a message to get the process started!
The goods are sealed with a matte, non-toxic finish. They can be carried in your pocket or purse in the muslin bag with no harm. However, getting them wet may cause the sealer and paint to wash off.
Please get in touch with us about wholesale orders. We'd love to learn more about working with you!